Privacy Policy Stellar Suds ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices. 1. Information We Collect We collect information you provide directly — your name, email, phone number, address, vehicle details, and payment information when you book a service or sign up for a membership. We also collect information automatically when you visit our website (e.g., pages visited, device information, approximate location). 2. How We Use Your Information We use your information to: - Process bookings and payments - Communicate with you about your appointments - Send service updates, receipts, and (with your consent) promotional messages - Improve our services and website - Comply with legal obligations 3. Sharing We do not sell your personal information. We share information with: - Payment processors (e.g., Stripe) to handle transactions - Service providers who help us operate our business (e.g., scheduling, email delivery, SMS delivery) - Law enforcement or other authorities when required by law 4. Cookies and Tracking Our website uses cookies and similar technologies to remember your preferences and analyze site usage. You can disable cookies in your browser, though some features may not work as expected. 5. Data Retention We retain your information as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time by contacting us. 6. Your Rights Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of certain uses. To exercise these rights, contact info@getstellarsuds.com. 7. Children Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors. 8. Changes We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last updated" date. 9. Contact Questions about this Privacy Policy or your data? Reach us at info@getstellarsuds.com. SMS / Text Messaging By providing your mobile phone number on our booking form, membership signup, or other forms, you consent to receive text messages (SMS / MMS) from Stellar Suds for the following purposes: - Booking confirmations and reminders - Dispatch arrival notifications and updates - Membership renewal and account notifications - Occasional promotional offers and service updates Message frequency varies based on your activity. Message and data rates may apply per your wireless carrier's plan. We do not charge for these messages, but your carrier may. You can opt out at any time by replying STOP to any of our messages. After opting out, you will receive a one-time confirmation message and no further messages from this number. You can re-subscribe at any time by replying START. For help, reply HELP to any message or contact us at info@getstellarsuds.com. We do not share your mobile phone number with third-party marketers. We may share it with service providers (such as our SMS delivery vendor) only as needed to deliver the messages you have consented to receive. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.